FAQ

We are an international trading service provider specializing in industrial hoses, geomembranes, and geotextiles. Drawing on China’s manufacturing supply chain, we provide product sourcing, selection assistance, quality monitoring, and export delivery services.

Our products fall into two main categories: industrial hoses, including abrasion-resistant dredging and mining hoses, petrochemical and specialty-media hoses, industrial material-handling hoses, food-grade hoses, and matching fittings; and geosynthetics, including geomembranes and geotextiles for environmental containment, water management, landfills, tailings facilities, and road reinforcement.

We mainly export to Southeast Asia, the Middle East, Africa, South America, Russia and the CIS, and Oceania. Markets served include Indonesia, Vietnam, the Philippines, Saudi Arabia, the UAE, South Africa, Nigeria, Brazil, Chile, Russia, Kazakhstan, and Australia.

Yes. We can coordinate the supply of industrial hoses, fittings, geomembranes, and geotextiles according to project requirements, helping customers consolidate procurement and deliveries.

Yes. Please provide the conveyed medium, working pressure, temperature range, abrasiveness, installation conditions, connection type, and operating environment. We will help identify suitable hose construction, inner lining material, reinforcement, and fittings.

Yes. Options include hose diameter, length, pressure rating, fitting type, and packaging markings. Geomembranes and geotextiles can be supplied with different mass per unit area, thicknesses, widths, and mechanical properties to meet project requirements.

Samples can be arranged upon agreement. Sample charges and freight depend on the product type, specifications, and quantity. Refunds or credits against subsequent bulk orders may be negotiated.

MOQ varies by product. We accommodate both small trial orders and bulk project supply. Please send the product model and required quantity so we can confirm the applicable MOQ.

We maintain a quality monitoring process covering supplier selection, raw material verification, and finished-product performance testing. Test reports or quality certificates can be provided according to the order. Key hose parameters may include working pressure, burst pressure, chemical compatibility, and abrasion resistance.

Depending on the product and target market, we can assist with requirements relating to mining safety marks (MA), food-contact compliance such as applicable FDA requirements, classification society approvals, and electrical conductivity. For geosynthetics, test reports and quality documents can be provided according to project specifications to support market entry and project acceptance.

Standard export documents include commercial invoices, packing lists, and bills of lading. Depending on the product and destination requirements, we can also assist with certificates of origin, test reports, and quality certificates. Final documentation is subject to the order and destination requirements.

We support common trade terms such as FOB and CIF. Other terms can be negotiated for individual orders. Common payment methods include T/T and L/C, subject to the contract.

Lead time depends on the product type, specifications, quantity, and customization requirements. Standard and customized products have different schedules. We will provide estimated production and shipment dates before order placement.

We use packaging suitable for export transportation, including rolls, woven bags, pallets, or wooden crates, depending on the product. Customized packaging markings are available. Packaging for hoses and geosynthetics is selected according to product dimensions and transport conditions.

Yes. Depending on order quantity and volume, we can arrange less-than-container-load (LCL), full-container-load (FCL), and mixed-product shipments to help optimize logistics costs.

Please retain the product batch information, packaging, and photos of the issue, and contact us promptly. We will review the order, inspection records, and transport conditions, then discuss an appropriate solution based on the findings.

We support communication in English and can assist with multilingual emails and documentation according to market needs.

Please provide the product name or application, dimensions, working pressure, conveyed medium, quantity, destination port, and certification requirements. Complete information helps us provide selection recommendations and quotations more efficiently.